November 05, 2003

MEMORANDUM FOR Rich DeRosa, Maximum Throughput Technologies

FROM: DeLease Hardaway, National Print Strategy

SUBJECT: Web Cleaning Equipment

Rich, since the installment of your equipment we have seen many improvements in our Correspondence Production Services – West print environment. The cleaning of the printer for paper dust and toner dust used to take about fifteen minutes per printer per shift. This cleaning now only takes a few minutes per printer. Other advantages are the reduction of paper static and the room temperature appears to be cooler and the entire area is clean.

Your company has been a pleasure to work with and very customer orientated. Thanks for your professionalism and Web Cleaner.